Terms of use
TERMS OF USE (TOU) — SortInk
The French version is the reference for consumers residing in France if a translation differs.
1. PURPOSE AND SERVICE These Terms of Use govern access to and use of the SortInk mobile application (the Application, the Service).
SortInk is a puzzle game in which the player sorts coloured drops into vials to gradually reveal photographs. The Application offers in particular: - a Solo mode (local progress, gallery); - a competitive Ladder mode with scores, available after Solo progress and mandatory authentication; - advertising (banner and rewarded videos) in certain situations; - an in-app purchase that removes ads for life, tied to the Google Play account.
SortInk is published by SAS LeadForge (the Publisher): - Legal form: simplified joint-stock company (SAS) - Registered office: 4 allée de la Geffrière, 35600 Sainte-Marie, France - SIREN: 932 450 927 — RCS: Rennes - Publication director: the legal representative of SAS LeadForge - Contact: support@sortink.com - Website: https://sortink.com/
The Publisher also publishes other mobile applications (including VOXGM). These Terms apply only to SortInk.
The Application is intended for personal, non-professional and non-commercial use.
2. HOSTING The Application and account / Ladder data are hosted in particular via Google Cloud / Firebase and distributed via Google Play.
Primary host: Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland
Some processing may also be carried out by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
3. ACCEPTANCE By installing, accessing or using SortInk, you accept these Terms and the Privacy Policy. If you do not accept them, you must stop using the Application and uninstall it.
Acceptance may be shown by installation, continued use, or a positive act in the Application (checkbox, confirmation button). These acts constitute evidence of your acceptance.
If you use SortInk on behalf of an organisation, you represent that you have authority to bind it. Otherwise you must use the Application in your own name.
4. ELIGIBILITY You represent that: - you have the legal age required in your country to accept these Terms (at least 13 years, or the higher age required locally, for example 15 years in France for certain digital consents); - if you are a minor, you have the authorisation of a parent or holder of parental authority; - you are not legally barred from using similar digital services.
We may suspend or refuse access if these conditions are not met.
5. USER ACCOUNT 5.1 Solo without an account Solo mode may be used without creating an account until you access Ladder.
5.2 Account required for Ladder
Ladder requires an account via Google Sign-In or email / password.
You are responsible for the accuracy of the information provided, the confidentiality of your credentials, and all activity from your account. You must promptly report any unauthorised use to support@sortink.com.
5.3 Display name
Your display name may appear in the public leaderboard. Unlawful, defamatory, hateful, violent, obscene or discriminatory names, impersonation, personal contact details or unauthorised trademarks are forbidden. We may change, hide or delete a non-compliant name.
6. RULES OF USE You agree to use SortInk lawfully, fairly and in accordance with these Terms.
The following are prohibited in particular: cheating, score manipulation, exploiting a bug, bots, scripts, emulators or unauthorised modifications; circumventing technical limits, anti-cheat or security; disrupting the Service or accessing other users' data; reselling or commercially exploiting the Application without written permission; mass extraction of content; harassment; any use that violates applicable law or third-party rights.
In case of breach we may take proportionate measures (warning, leaderboard removal, suspension, permanent account deletion, without refund if the fault is yours).
7. APPLICATION CONTENT Images revealed in SortInk come from licensed sources or the publisher's library. They are provided for entertainment in the game. Photographs may show unusual, surreal or "weird" scenes. They are not a contractual depiction of identifiable real people, nor advice or an invitation to reproduce a situation.
SortInk does not currently allow user-generated content visible to other players, except the display name on the leaderboard.
8. ADVERTISING Unless you purchased the no-ads option, SortInk may show: - a banner in the interface; - rewarded video ads when certain game conditions are met (full ADS vial). Completing a video may unlock an in-game benefit (for example emptying the vial).
Ads are served via Google AdMob and, where applicable, the Meta (Facebook) SDK. Google AdMob may also use mediation partners. Those partners act under their own policies.
We do not guarantee that an ad will always be available. Lack of an ad does not give rise to compensation, unless you purchased the no-ads option.
Ad content is selected by third-party networks. We do not control all of it. To report an inappropriate ad: support@sortink.com, with a screenshot and description if possible.
Where the law requires it, you will be invited to manage advertising preferences (personalisation, measurement), in particular via Google UMP. See the Privacy Policy.
9. IN-APP PURCHASES SortInk may offer a one-time purchase that permanently removes ads (banner and rewarded videos) for the Google Play account used at purchase, under Google Play rules.
"Lifetime" means: for as long as SortInk remains available and Google Play confirms the licence on that account. It is not a guarantee that the Service will exist indefinitely, nor a transferable or resalable right.
Prices are shown in the Application and may vary by country, currency and taxes. Payments are processed by Google Play. We do not collect your bank details.
For digital content supplied immediately, the 14-day withdrawal right may no longer apply once performance has begun with your prior agreement and you have acknowledged losing that right (French Consumer Code article L. 221-28 and equivalent texts).
If a withdrawal right still applies to your situation, you may exercise it via Google Play and/or support@sortink.com.
EU consumers benefit from the legal conformity warranty for digital content and services. That warranty applies regardless of any contrary clause.
Digital purchases are in principle final and non-refundable, subject to mandatory consumer rights, Google Play's refund policy, and a proven malfunction attributable to SortInk (for example a purchase validated by Google Play but the option not activated after our review). Send requests first to Google Play when the platform allows it, and to support@sortink.com with proof of purchase (Google order ID).
Restoring the no-ads purchase on a new device requires the same Google Play account and the in-app licence check / restore function.
10. LADDER One attempt per ranked match: forfeit, defeat or timeout have the consequences set by the game rules. Scores follow internal rules that may be adjusted for competitive balance. The top 100 is public (display name + score). We may reset, correct or delete a clearly fraudulent score, without notice or compensation. We may change Ladder rules, rewards or difficulty to keep the competition fair.
11. INTELLECTUAL PROPERTY The Application, the SortInk brand, graphics, sound, software, databases, game rules, texts and related content are protected by copyright, trademark and other intellectual-property rights belonging to the publisher or its licensors.
We grant you a personal, non-exclusive, non-transferable, revocable right to use SortInk in accordance with these Terms.
Any unauthorised reproduction, representation, modification, decompilation or reverse engineering (beyond what mandatory law allows) is forbidden.
12. PERSONAL DATA Processing of your personal data is described in the Privacy Policy. In short: we collect data needed to run the game, Ladder, purchases and advertising. You have rights of access, rectification, erasure and others.
13. AVAILABILITY SortInk is provided "as is" and "as available". We may modify, update or remove features; perform maintenance; fix bugs, including those affecting scores or progress; adapt the Application to legal, security or store requirements; or discontinue all or part of the Service, with reasonable notice when possible.
We do not guarantee continuous, uninterrupted or error-free access.
Discontinuation of the Service does not, by itself, give a right to a refund of the no-ads purchase, except where mandatory law says otherwise.
14. LIABILITY To the maximum extent permitted by applicable law: - SortInk is entertainment. It is not medical, psychological, legal, financial or professional advice. - We are not liable for indirect damage: loss of chance, unsaved local data, moral damage, loss of profit, business interruption. - We are not liable for content, products or services in third-party ads. - We are not liable for failures attributable to your device, your connection, Google Play, Firebase, AdMob, Meta or any third party outside our reasonable control.
Nothing in these Terms excludes or limits liability that cannot be excluded under mandatory law (for example wilful misconduct, death or personal injury caused by negligence, legal conformity warranty, consumer rights).
15. FORCE MAJEURE We are not liable for a failure caused by an event beyond our reasonable control: major outage, disaster, war, strike, government decision, widespread Internet or store failure, and similar events.
16. TERMINATION You may stop using SortInk at any time and delete your account from the Application (Account / Ladder) or by writing to support@sortink.com. Deletion removes your Ladder score and account data, subject to legal retention duties.
We may suspend or delete your access in case of breach of the Terms, fraud, cheating, a security risk, or a request from a competent authority.
17. CHANGES We may change these Terms at any time for legal, technical, security or product reasons. The update date will be revised. For a material change we may notify you in the Application or on sortink.com. Continued use after the new Terms take effect constitutes acceptance, unless the law provides otherwise.
18. SEVERABILITY If a clause is held void or unenforceable, the other clauses remain in force.
19. GOVERNING LAW AND DISPUTES These Terms are governed by French law, without prejudice to mandatory consumer-protection rules of your country of residence if you are a consumer.
Before court action, you may contact support@sortink.com to seek an amicable solution.
French consumer mediation: under articles L. 611-1 and following of the French Consumer Code, you may use a consumer mediator free of charge. The competent mediator's details will be provided on request at support@sortink.com and, where applicable, published on sortink.com.
EU consumers may use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr
Subject to mandatory rules, the courts of Rennes (registered office of SAS LeadForge) may have jurisdiction.
20. CONTACT SAS LeadForge 4 allée de la Geffrière 35600 Sainte-Marie — France SIREN 932 450 927 — RCS Rennes
E-mail: support@sortink.com Website: https://sortink.com/ Application: SortInk (com.sortink.puzzle) on Google Play